UX Agency Insights

Insights, breakdowns and rankings of some of the best UX agencies across the globe.

01First impression & landing

Within 5 seconds, a first-time visitor knows what you do, who it's for, and why you're different

There's one obvious next step — your primary CTA isn't drowned out by competing buttons

Your main CTA names the outcome ("Start tracking"), not just the action ("Sign up")

Credible proof — logos, real metrics, or named testimonials — shows before the first scroll

02Signup & first friction

You ask only for what's needed to deliver value — and never for a card before the first win

One-click SSO (Google, GitHub, Apple) is offered alongside email

Email verification never blocks the user from reaching their first "aha"

Errors explain what went wrong and how to fix it, in plain human language

03First-run experience

A new user reaches a real "aha moment" — their first genuine win — within 5 minutes

The product is useful before it's full — empty states guide the first action, not a blank screen

Onboarding is contextual and skippable, not a forced wall of tooltips

You cut time-to-value with smart defaults, sample data, or templates instead of a blank canvas

04Activation & retention

You've defined a single activation milestone that predicts long-term retention

You know your Day 1, Day 7, and Day 30 retention numbers

A welcome sequence and re-engagement emails bring quiet users back with one clear next step

You capture in-product feedback early, so you hear why users stall — not just that they did

05Design, trust & polish

The marketing site and the product feel like the same team built them

Pricing is honest and self-explanatory — no hidden asterisks or "contact us" wall to see cost

The product is genuinely usable on mobile, not just technically responsive

Error, empty, loading, and 404 states are designed and on-brand, not default gray screens

0/ 20
0–9

Your onboarding is leaking users

There's too much friction between landing and the first win. Big upside in fixing it.

10–15

A solid base with clear gaps

The fundamentals are there. Closing a few gaps will lift activation noticeably.

16–20

Onboarding built with intention

You've sweated the details. A final polish pass is all that's left.

Case Studies

Product design work for tech companies

Designing the Product Experience for a 100k+ User Vibe-coding Platform

Content

100k+

users in 7 months

250k+

products made

Making Server-Side Tracking Simple for Non-Technical Marketers

Content





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